If this is your personal mac and you do not have remote desktop, install this: https://go.microsoft.com/fwlink/?linkid=868963 . If this is your work provided mac, you should already have the remote desktop application installed and it can be found in launch pad.

 

  1. Run it.
  2. Click the + button and choose add PC
  3. PC name: RDC02
  4. User Account: Add user account
    1. Username: your network/windows username (first initial last name)
    2. Password: Whatever your email and work computer password is
    3. Friendly name: Your name
    4. Click Add
  5. User Account should now read your name, if not, select it
  6. Friendly name: Remote Desktop
  7. Gateway: Add Gateway
    1. Gateway name: RDC02.mcleanbible.org
    2. Friendly Name: McLean Bible
    3. User Account: Your name
    4. Click Add
  8. Gateway should now read McLean Bible, if not, select it
  9. Bypass for local addresses should be checked
  10. Click Add
  11. You’ll now see “Remote Desktop” as an option, double click it
  12. Agree/Accept any prompts and you should be good to go
  13. If there’s any issue with this if all instructions above have been followed correctly it’s most likely a password problem.
    1. If that’s the case, try logging in to exchange.mcleanbible.org to see if the password you are using is correct.


Once you've tried the above instructions and still cannot connect, open a support ticket.